What do I need to use LoRaLine?

You will install a small desktop console along with a standard USB charging cable. This unit receives critical message and displays them on a color LCD screens, along with  an audible and visible alarm for urgent messages. With one button push you can inform your community that you are in distress and request emergency assistance.

Where do I install the device?

The unit may sit on any counter or desk in your home. It may operate best in certain parts of your house, which can be tested in advance.

How do I set up the device?

From the color touchscreen, you will configure the device with your name, address, wifi access ID and password.

Will it work with my phone or computer?

The system is designed to work independently of cell service, internet access, etc. It doesn’t need or use your cell phone or computer.

How is my console connected to the emergency network?

TBD

Will my device connect to the backbone?

Each unit has a self-contained receiver and transmitter which automatically connects to the backbone.

Once the backbone mesh is up and running, what it’s gonna do for me?

The mesh is like the Interstate Highway System; it connects all the home stations together for the sending and receiving of critical communication messages, even if they are miles apart and don’t have a direct station-to-station link.

How much does it cost?

There is a one time fee ($XXX)  to purchase a home console. There is no monthly subscription or other cost.

Where can I order the device?

TBD

Why doesn't my device work?

If there is a hardware problem, the unit will be swapped for another unit, sent to you via UPS.

How can I get support?

TBD

How can I charge the device?

The console unit comes with a standard charging cable that plugs into a USB-A wall adapter. The end which plugs into the console is USB-C.

Where can I get a new battery?

The batteries are rechargeable and should last the lifetime of this project. If one should fail, the entire console will be swapped. In a pinch, should power go out and the battery is dead, you can use an external power bank of the type used to top up cell phones. In that case, the external battery capacity should be 5000 mAH or more.

Why is this solution better than emergency radio?

It is hard to know what services will still operate or not in a disaster scenario. Cell phone service might operate for a few days. County emergency services may or may not send alerts as SMS messages and they may be quite general, not addressing specific local concerns, e.g. should I go north or south along a particular exit route. This system will function even if all other communications and power is down for a period of at least two weeks, far longer than any other solution offers.